Disclaimer:

Before undertaking any exercise regime, you should consider consulting a qualified coach and that the routine is suitable for you! You are responsible for your body and if you are taking any medication, have any medical conditions or related concerns, you will need to seek advice from your doctor or qualified medial practitioner.
Any programs involving weight and or intense workouts you will need to be vigilant before use to ensure its safety and that you are able to manage the demands of the routine.
Fitness ChiX will not be held responsible for any injuries which may occur as a result of these exercises as you are responsible for your own safety and movements you undertake.
If you have had or have asthma, a heart condition, or any experience of chest pains or dizziness in the past month, we strongly advise you do NOT try any of our workouts before you seek medical advice.
Our site is not a medical facility and we do not prescribe, diagnose, prevent nor treat any medical conditions.
Any photographic examples that maybe online or branded with Fitness ChiX maybe captured for social media, are likely to be within the top 1% of its members or clients. Testimonials are gathered from real life examples and must not be contacted for personal details due to their privacy.

Privacy Policy:

Your personal details (email, phone, credit card etc).
In order to provide all clients with a safe online experience, we use an electronic billing system. This integrates with Fitness ChiX online and the booking system, this works with our interface and encodes the relevant details to ensure ensure their safe transfer and storage. We, in fact, cannot view your credit card details (we only get to see the last 4 digits of your credit card number). You can contact our system directly if you wish.
We respect your privacy and personal information and will never share any of your information with anyone else without your permission. We may use your email address to send out email newsletters and other announcements. Should you wish to be removed from our mailing list at any time, you can opt-out of email contact by logging in to your Fitness ChiX account. Enter your email and password then click through to “My Info” and edit your personal details to deselect the email option, or send us a message with your request.

Remarketing Advertisements:

At times, Fitness ChiX may run Google Adwords and Facebook remarking campaigns. This will result in advertisements for Fitness ChiX appearing on the Google Display Network, Facebook and Instagram. During these periods anyone who visits our website will be added to the remarking list and potentially see Fitness ChiX ads when visiting other websites on the Google Display Network or Facebook and Instagram. This is achieved by Google making the use of Cookies stored in your internet browser files and a Facebook pixel installed on our website. If you ever wish to opt-out of Google’s use of cookies you can do so by visiting their Ads Settings.

Code of Ethical Practice:

This code provides Fitness ChiX coaches with guidelines to protect the rights, dignity and safety of all clients and coaches.
Definition of “Ethic/s”: “moral principle; code of behaviour; moral philosophy”.
WE ENSURE QUALITY OF SERVICE TO ALL CLIENTS.
1. I will approach my work in a competent, caring and responsible manner at all times.
2. I will maintain the highest standard of professional conduct and duty of care.
3. I will endeavour to keep up to date with current research and its implication for my work with each client.
4. I will adopt best-practice approaches to my work, in line with current research literature and industry best practices.
5. I will engage in ongoing professional education at least on an annual basis, or as required by any professional bodies of which I am a member.
6. I will work within my scope of practice as defined by the United Kingdom Strength and Conditioning Association, of which coaches are accredited members.
7. I will refer clients to other allied health or medical professionals where appropriate.
8. I will take responsibility for maintaining my physical, mental and emotional wellbeing and, if I cannot function adequately, to refrain from working and seek professional help where necessary.
9. I will respect clients’ right to confidentiality in verbal matters and with regard to confidential personal and medical information that may be disclosed to me as part of the client/instructor relationship and all client notes.

Your Medical Information:

Medical information you share with your Performance Coach in the context of a email or messages online is confidential.
No information of this sort will be visible to the general public or other clients.
If you are working with us to rehabilitate an injury or medical condition, it may be useful for your coach to communicate with other fitness, allied health or medical professionals who are treating you, or who have worked with you in the past (for example your coach may consider it advisable to contact your osteopath, medical doctor, massage therapist or personal trainer to discuss your situation). In this case, we will always ask your permission before contacting your doctor, therapist or other professionals.
We respect your privacy and personal information and will never share any of your information with anyone else without your permission. We may use your email address to send out email newsletters and other announcements. Should you wish to be removed from our mailing list at any time, you can opt-out of email contact by logging in to your Fitness ChiX account. Enter your email and password then click through to “My Info” and edit your personal details to deselect the email option, or send us a message with your request.
Code of Ethical Practice (continued)…
EXCEPT: In the case of emergency; If required by law; Where consent has been given by the client or guardian.
We respect your privacy and personal information and will never share any of your information with anyone else without your permission. We may use your email address to send out email newsletters and other announcements. Should you wish to be removed from our mailing list at any time, you can opt-out of email contact by logging in to your Fitness ChiX account. Enter your email and password then click through to “My Info” and edit your personal details to deselect the email option, or send us a message with your request.

Cancellation & Refund Policy:

For Courses:
Payments for any online training bookings and packages are non-refundable.
Refunds:
Fitness ChiX does not offer refunds.
Transferring your credits to someone else:
All our packages are individually based and therefore NOT transferrable to another person. Direct debit memberships and paid in full memberships are not transferrable.
Cancelling your membership:
You need to give 14 days’ written notice to cancel your membership.

Copyright by FitnessChix. All rights reserved.


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